[Resolved] Fedex — Electronics components | |||
I ordered electronics components(ic, capcitor etc 0.95grm) 10'st of this month and wanted it to get delivered faster so went with fedex. i started tracking my parcel and it was fine till it reached delhi. where the status was "package available for clearance" then i started getting calls from fedex authorities to fill the KYC and the authorization letter. i duly filled them and sent it to the required fedex authorities. but after a day after i filled the form, i track my status and it says "A specialized form/statement is required for clearance from recipient." so i call the fedex authorities again, and they tell me i have not sent the form at all and ask me to mail it to another mail id. i did that too. 8' days left again today when i checked my status, i see the status has changed to "Goods are subject to regulatory review" So i have two questions in mind : 1) what does this "Goods are subject to regulatory review" mean? 2) will i get my package safely delivered to my house or not? Update: PS: 1) I have tried calling them many times, they told me they would get back but they never did. so that is not an answer to my question 2) This is the first time i m shipping through fedex and i have no idea about anything. i know this delay is because of customs. and all i want to know is what is going to... show to happen when the status has changed to "Goods are subject to regulatory review" Was this information helpful? | |||
Nov 20, 2016 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 FedEx Customer Care's response Hi Sooraj, Sorry for the inconvenience caused. We have forwarded this to the team and we'll get back to you at the earliest. Regards, FedEx Express | |||
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