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Fedex — Failed to deliver a Bible but charged three times delivery fee

With great frustration I am filing this complaint against FedEx. My brother from United States sent a Bible as gift last year on December 17th 2022 as Christmas gift. Airway Bill No.[protected] Today, 13th March 2023. They sent a final notice to dispose the gift. How dare you FedEx.

You KYC documents is a mess. I have submitted my AADHAR card and details of the package but still no response from anyone...

Please consider my compliant and serious negligence by the service provider and return the gift back to sender.
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