[Resolved] Fedex — False status updates and not delivering shipment | |||||
This has been a regular style with fedex in hyderabad, where they always delay overnight delivery by 2-3 days minimum. However, this time its been over a week and tracking website gives false update such as "customer not available" or "future delivery requested" when no one even contacted me for delivery. Phone calls do not help either as they simply quote the status and say will try again tomorrow. Consignment number[protected] Complaint no. - [protected] (still the shipment is not getting delivered) Such a worst customer care they have, whenever we call they say network is down Was this information helpful? | |||||
Mar 11, 2017 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Jan 30, 2017 FedEx Customer Care's response Dear Customer, We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Verified Support Feb 01, 2017 FedEx Customer Care's response Hi Tarun, The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance. Regards, FedEx Express Verified Support Feb 08, 2017 FedEx Customer Care's response Hi Tarun, We tried contacting you but were unreachable. We regret the inconvenience caused and assure you of our best service in future.Regards, FedEx Express | |||||
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But what was your explanation about the FAKE updates, even after complaining your shipping department were updating false tracking status continuously
Please vow an answer, so you FAKING to your customers and delivery. Do you agree, if not tell the explanation about the updates