[Resolved]  Fedex — fedex delay in clearance - goods subject to regulatory review

Address:122001

My package from us was about to get delivered on monday 10/12/18 but till today i haven't received the same.

Awb[protected]

From past two days its showing "delay in clearance - goods subject to regulatory review"

On contacting fedex customer service, they say we can't do anything with indian customs. If you guys (Fedex) are taking responsibility & charging us to deliver the package safely & on time to your customers then you should resolve these kind of issues on priority.

Prabhmeet singh ([protected])
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Jan 28, 2019
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
FedEx Customer Care's response
Dear Sir,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Whats going on with my status? It shows package is under regulatory review? a bunch of food items and clothes???what is going on?I am getting this package from my wife who lives in the states.She has sent me this package before too and fedex did similar problem last year as well around april, just like now .I need a solution
Dear sir / Madam,
My name is santhos pd when my porcel clearance to delivery kindly reply me sir.

vavaani32's reply, Nov 7, 2020
How to remove my complient
vavaani32's reply, Nov 7, 2020
When delivery my porcel?

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