[Resolved]  Fedex — fedex (hyderabad) transferred the delivery job to an unprofessional third party company

This is a complaint in reference to fedex shipment id:[protected]. It was a priority overnight parcel meant to be delivered from delhi to hyderabad as soon as possible, but the local fedex facility at hyderabad transferred the delivery job to some negligent third party courier company named "ship delight". The delivery person of the third party courier was extremely rude in his behaviour as he refused to deliver the parcel at my door and asked me to come to a location of his convenience to take the parcel. This is a very unprofessional and rude behaviour. Please raise this issue with the concerned authorities of fedex so that they refrain from handing over the delivery jobs to negligent and unprofessional third party courier companies like "ship delight".
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Dec 26, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
FedEx Customer Care's response
Dear Valued Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

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[protected] and[protected]
My parcels are not delivered for last 2 months and i have tried calling service center many time rude behavior of the staff.

FedEx Customer Care's response, Dec 5, 2018
Verified Support
Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
FedEx Customer Care's response, Dec 5, 2018
Verified Support
Dear Customer,

Request you to drop a mail at india@fedex.com and our team will provide you with the assistance.

Regards,
FedEx Express

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