Fedex — Fedex International parcel stacked in Bangalore office

Dear manager,
concerning the Fedex international parcel number #[protected], I made a mistake in indicating in the Receiver format a Company name, although the parcel is a private parcel. I have sent so far 3 requests to modify this mistake I made: on the 23.03.2022 with a request to the general address [protected]@fedex.com, then on the 01.04.2022 with a signed letter to Fedex Bangalore office, and again today 06.04.2022 to the same Fedex Bangalore office. Fedex Bangalore keeps asking the Receiver for a Company detail, which he cannot provide because he is not associated with this company, and because this is my mistake in filling the format, since this is a private parcel. I dont know how to communicate with Bangalore office, they do not reply to my email with submission of Declaration to change this mistake. Besides, when Receiver is calling Bangalore office, they do not speack English.