Fedex — Fedex International Priority Documents stuck at customs

My shipment containing documents Shipped on 31st Dec 2022 has still not been delivered. The shipment was sent using the International Priority and arrived in India on Jan 5 2023. Since then, the shipment has been stuck in Bangalore customs awaiting clearance. Despite repeated calls to FedEx customer care Support team on a daily basis and sending them multiple email reminders, I am disappointed by the services offered by FedEx in releasing my shipment and it’s delivery. Till today, no signs or updates from FedEx on the release of the shipment and what processes/measures are being undertaken to facilitate expedited release of my shipment. Already provided them with the Invoice/Airway bill that FedEx asked for. Unbelievably poor and horrible service. Tracking number is[protected]