Fedex — Fedex International priority shipping - Package not delivered

ushaputtaswamy

Jan 26, 2022

Address:

2nd Floor, West Wing, No. 15, 1st Main road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India 560009

I was supposed to receive a document package(AWB[protected] which was shipped from USA on 11th January 2022. Expected delivery date was 16th January. Package reached Bengaluru, India on 16th January and later there has been no movement. Tracking shows as Customs Delay.
I already provided the necessary KYC document to Fedex India and also received verification email from Fedex India. It has been 8 days since and there has been no attempt to deliver the package. This has been the worst ever experience with a courier service. I tried sending emails to Fedex India, submitted complaints on their portal, sent tweets to Fedex India. Nobody is even bothered responding.

I badly needed this package to be delivered. Please help me.

+1 photos

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FedEx customer support has been notified about the posted complaint.

Jan 29, 2022

Updated by ushaputtaswamy I never received any update from Fedex on this complaint. Dont know how to contact them either. Nobody answers the customer care number, neither do they reply to emails. Pathetic!