Fedex — FEDEX SHIPMENT NOT DELIVERED- Pending from 2 Months

Address:

Bangalore

We have been notified by FedEx as we have a single consignment from the United Kingdom that arrived at Bangalore FedEx under airwaybill no:[protected] and arrived at Bangalore on December 8 2021. Later we have submitted KYC and all documents as asked by FedEx. By our management. After a prolonged conversation by mail with FedEx Bangalore Agent is Ashitosh Nayak and through toll-free number from the booking date almost 2 months have been passed but still FedEx saying we are forwarding the case to the concerned team and no single improvement in clearance. The customer service is very worst. They always repeat the word "we opening new case" for the past 2 months when we ask with toll-free. We never see such poor services over with our experience of 8 years in courier dealings.