[Resolved] Fedex — fedex tracking no[protected] | |||
Dear sir, We are an exporter and receive proto type samples from our foreign customers all the time. These are free samples and not for sales, as per customs rules as given below, no duty is applicable. However, for above parcel fedex no[protected] you have claimed duty which is not aceptable. This is always the case with fedex and i never face any problems with ups or dhl. I require the parcel to be delivered to me with out any duty charges as these are 1pc free sample below inr 5000/- clearly as listed below., Classification of goods: 5. For facilitating customs clearance, the goods imported by courier have been divided into three categories, viz (A) documents; (B) samples and free gifts; and (C) dutiable or commercial goods. The documents include any message, information or data recorded on paper, cards or photographs having no commercial value, and which do not attract any duty or subject to any prohibition/restriction on their import or export. Samples have been defined to mean any bonafide commercial samples and prototypes of goods supplied free of charge of a value not exceeding rs.50, 000/- for exports and rs.5000/- for imports which are not subject to any prohibition or restriction on their import or export and which does not involve transfer of foreign exchange. Free gifts means any bonafide gifts of articles for personal use of a value not exceeding rupees 25, 000/- for a consignment in case of exports and rs.5000/- for imports which are not subject to any prohibition or restriction on their import or export and which do not involve transfer of foreign exchange Was this information helpful? | |||
Aug 27, 2017 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 FedEx Customer Care's response Dear Customer, We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Verified Support Jul 27, 2017 FedEx Customer Care's response Dear Customer, We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express. | |||
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