Fedex — Huge Customs clearance delay

Hello,
My name is bessel. I had a shipment sent from abroad that had been seized by the bangalore airport customs. It was sent through fedx and its AWB NO is[protected].
It was sent on september 3rd 2020 and reached n september 7th. I paid the tax amount and its been till now. I still havent received the package. One Mr. Shiva V was dealing with my case from the fedex part but he's not responding or supportive.I please request you to look into the matter and find me a solution.