[Resolved]  Fedex — iec number not received for completing kyc

Address:New Delhi, Delhi, 110020

Hi,
I got a call and then mail from fedex regarding kyc docs submission. They asked me to submit any govt id.
However, in the last mail they also said about one thing which they never discussed with me which is importer exporter code (Iec) is mandatory for all shipments imported into india. Please mention the iec number along with the kyc documentation).

I put them mail to inquiry about this, but i din't get any response. Can you please help me to understand this requirement. If this needed for individual importer or not?
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Aug 11, 2019
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
FedEx Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

I am an individual buyer and I do not understand what IEC is... I do not have one.. How can I resolve the issue.. Although i have my adhaar

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