[Resolved]  Fedex — Important documents were assured to be delivered on 31st Dec -16 from USA

Address:500016
Website:Fedex

I have not received some Important documents sent from USA to be delivered in Hyderabad on 31st Dec-16 till ( date 6/01/17 ) when I tried to track my courier it is in Hyderabad office since 1st jan and they say the courier was not even given to the delivery boy as there is no phone number on it, in that case why write the address on the cover, I said is it not your responsibility to take the phone number then they said we raised a complaint to US reply is the sender is not willing to give the number, I said how can it be because I was suppose to take those documents to DELHI and booked my flight for 5th took appointments from three top people all went to dogs I was shunted and insulted.
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Feb 9, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for any inconvenience caused, please share us your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Very poor service, not right mangament for the account holders. i have been consistnely trying to wind the matter but there is no proper response from the company. I feel very sorry for such a big reputed logistics company not take any step for this small matter
FedEx Customer Care's response, Jan 31, 2017
Verified Support
Dear Customer,

Sorry to note that. Please share your contact details for us to look into the issue and get back to you with.

Regards,
FedEx Express

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