[Resolved]  Fedex India — Fedex cheated and harassed us from the last 3 months

Address:	New Delhi, Delhi, 110005
Website:	www.babyjoysonline.com

We have sent a couple of parcel on COD through FedEx I have booked it through system but when they picked up they picked it without cod. There executive did not inform us that you have to handover the Bil when you booked parcel on cod so we were not aware of it the story does not end here when we did not receive money for the first parcel and when i talked to customer he told me that he has given the money to the person who has come to deliver the parcel at that time the second parcel did not deliver so i wrote an email to their executive and told her to stop the second parcel their executive assured me that your second parcel will not be delivered without cod which also got delivered without cod I have a proof that I wrote an email on 13th October and their parcel got delivered on 15th October. Even more interesting they have sent me the claim form 4 times and agreed to pay against the loss and after 3 months fight they sent me an email that we can not give you the claims they have harassed me for the last 4 months and wasted my precious 4 months I also argued with them that this is the mistake of their stupid executive who did not inform us in the first parcel and did not stop the second parcel which could easily be stopped and they should punish her instead they wrote me email from our side case has been ended we can not do any thing now you tell me where should i go that their whole system is faulty.