[Resolved] Fedex India — I haven't received my Package, though I have reminded them many times | |||
I have ordered a pair of Arm Sleeves in ebay on 17/10/2014. The seller has shipped it on 18/10/2014. It was supposed to reach me on 22/10/2014. I haven't received the package yet. I checked with the tracking ID:[protected] which says the order is in their local facility, which no body knows where it lies. Also they say that the address is wrong, which I cross verified with the ebay seller, it was exactly given. So I have called their so called toll free numbers which are[protected] /[protected], one of which doesn't connect and the other one, no one picks up. There was this another number[protected] on their site to which I called to, also no one picks up on 30/10/2014 and 31/10/2014 which are working days I suppose. So I have mailed them with my tracking ID thinking that somewhere some thing might be missing. So I have given them three of my number so that they could call me and tell me where my package is so that I can go and collect myself. They have responded saying that they ll solve the issue in one business day, which happened on 1/11/2014. Till this date, no one ever called me or responded me other than the auto generated mail sent from their end. I suppose they the worst responsible guys who cannot even respond to a query... I am attaching one of the mail chains that I have sent to them and the response that I have got. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 10, 2014 FedEx Customer Care's response Dear Customer, The shipment Has been delivered. We regret any inconvenience caused. Kindly let us know if you need any further assistance. Regards, FedEx Express | |||
Add a Comment | |||
44%
Complaints
1459
Pending
0
Resolved
631
View all 1459 FedEx reviews & complaints
+91 22 2571 4444 [Customer Care]
2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
View all FedEx contact information
Post your Comment