[Resolved]  Fedex — kyc horrible

I came on vacation to us and had to stay here for more because of personnel reason. My company wanted me to work remotely from india for few day so they sent me a hardware module (Small electronics box). I mentioned address as a c/o of nearby textile store. The consignee name was me. Fedex kyc is harassing me so much that they are asking to submit that textile documents even after the shipment clearly mentioned my name and c/o address as the clothing store. I call them 5 times and been sending email for more than 10 times. This is literally a harassment to a customer and i would not recommend fedex for international service.
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Sep 15, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
FedEx Customer Care's response
Dear Valued Customer,

We regret the inconvenience. Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express
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My name is debabrata pal and my package's FedEx tracking no is[protected].i am waiting for this package from last 3 days but till now i am not receive that.Fed Ex delivery service is paralyzed. please take step against delivery department of FedEx.tracking report in image file is given bellow. thank you

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