[protected] airway bill reference. I got a Mobiscribe e ink notebook from us with $269 approx 20, 500 INR. Unfortunately I had to return that back to them for claiming refund and have booked FedEx and paid 3, 700 INR as delivery charge and they came for home pick up. After two three months when I followed up they are saying it's lost. Then they said they will refund and now again after I gave them all the supporting documents they are saying that the value is not mentioned in the airway bill and hence only 7k can be returned. Where is 7k and where is 24k. For their employee not filling up the value and for their fault of losing the product they do not even feel ashamed to tell this. I have been writing emails amd no proper response. I trust atleast this review will help me resolve issue. Very frustating this is. For the mistake at their end they are not taking responsibility and no customer support and no coordination within their employees itself. One person named Mrunal told that he will give refund but another one named Mohammed Naveed is saying he cannot refund full amount . Very unjust and unfair. It was their fault of losing. Had it been sent to US I would have atleast got the refund from where I got this product. They made me go through this frustating for the 4 months and I now demand that the organisation need to pay much more compensating for my valuable time I wasted in writing mails to them.
No one person on the organisation took responsibility till date and refunded my claim. Very sad that these organisations do cheat people and take away their hard earned money.
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