[Resolved] Fedex — Lost Shipment, Very delaying | |
We have shipped one shipment from DELHI to ALGERIA on 13/09/2021 with tracking number[protected] & Now it's about a month but they don't have any delivery update. There is urgent life-saving medicine in that shipment which is very important to eat for the recipient. You are playing with someone's life. We have been calling FedEx customer care since 10 days but they have the same reply that they are searching for it. I wonder how long you will search for it? Is there any limit on the time period for your searching? They don't have any shipment update. Is it lost or so? This is the very worst experience with FedEx. Mostly FedEX customer care person disconnect the call when they don't have an answer. We have registered many times complaint with FedEx but they don't have any updates. This is FedEx complaint number- C[protected]. That shipment is very urgent. Receipent is waiting for this long time. Was this information helpful? | |
Nov 15, 2021 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Oct 14, 2021 FedEx Customer Care's response Dear Customer, We have forwarded your concern to our team. They will get back to you with an update. Regards, FedEx Express | |
 1 Comment | |
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Will you resolve this issue or not? How long do we need to wait? The customer is regretting to chose FedEx. You don't have any proper update about shipment. It is been around 2 months & You are not even declaring it lost. This is so worst. The customer is never gonna choose again FedEx. We made a complaint 1 month ago about this shipment but you guys don't have any solution. Do you work like this?? Am I going to receive any final solution for this or not?? This is so much customer harrasement. You don't give value to customers.
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