Fedex — misleading information about shipment delivery

Address:

Varanasi, Uttar Pradesh, 221002

Dear sir,
This is regarding my shipment tracking number[protected] from chandigarh to varanasi.
The expected date of delivery for this shipment was 23-10-19. When i searched this shipment on 23rd october morning on fedex website, a message appeared "on fedex vehicle for delivery" but the shipment was not delivered on 23rd. On tracking the shipment on 24th october again same message - "on fedex vehicle for delivery" appeared. On 24th october i called fedex customer care enquiring about my shipment but surprisingly i was told that future delivery has been requested by the customer which was completely false.
I lodged a complaint same day on fedex customer care complaint number - [protected] for taking necessary action for giving misleading information by the concerned person. Also fedex customer care told me that the shipment will be delivered by 24th october eod.
Sir, it is 25th october today and i have not received my shipment yet. Due to this carelessness by fedex i have suffered loss and therefore i am bound to write an email seeking appropriate action.
Please don't mislead your customer.