Fedex — Missing Package

FedEx is the WORST shipping company! You call to find out where’s your missing package and each time you’re given different information! They tell you that they are going to forward your info to customs and take down your number and tell you you should expect a call and you never receive it! My package was sitting in ATL(the actual destination) got days! And they said it was because the merchant didn’t not add an apt number! Had that been the case why not reach out to either one o[censored]s?! Why not update the tracking info because I’m signed up for informed delivery! Nothing! Then I’m told the info will be updated and my package will be out for delivery in 24 hours but I never received it! Then I call again and I’m told it was sent back because it wasn’t cleared at customs! So how the hell did it get from TN to ATL?! Then I’m told that the package is going to be sent back to ATL and given a new tracking number with a delivery date of the 25th! Never came! Then I’m told that is was cleared at customs so y’all are not sure why it hasn’t been sent me you will reach out and they should reach back out to me and the DID NOT! now it’s been sitting at customs since the 24th and there’s no way to even get in contact with the people there!!! Y’all are horrible and the worst shipping service! I’d choose UPS, USPS or any other shipping service over you incompetent people anyday!