[Resolved] Fedex — Most pathetic and irresponsible | |||
Hello, We are regular importers and we import atleast 2-3 shipments per month. With Fedex only. but this time this experience with fedex turned terrible. Our Shipment with awb no.[protected],[protected] is showing clearance delay since past 3 days for no reason. We called fedex atleat 5-6 times (2 times a day) but no body knows. We called clearance support team and they said we dont know anything about it.. Then who knows? Was this information helpful? | |||
Mar 4, 2017 Complaint marked as Resolved I am so thankful and grateful to some people(less than 1%) like Mr. Jayant Dhir, Mr. Qutubuddin, Mr. Rajesh who helped me to get the issue resolved..
Rest, customer service is just useless.. they never tried to do anything but giving same copy paste replies..such as we are passing this to dedicated team.. but then nothing happens.. its like dead wait.. FedEx customer support has been notified about the posted complaint. Verified Support Mar 02, 2017 FedEx Customer Care's response Hi Preyank, Sorry for an unpleasant experience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Verified Support Mar 22, 2017 FedEx Customer Care's response Hi Mandeep, We are sorry about this loss. We have forwarded your concern to our team and will get back to you with an update on this at the earliest. Regards, FedEx Express. | |||
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12 pairs of shoes and sandals were there.
I received the box today.
I found only 9 pairs in the box. 3 of them are missing.
TRK#[protected]
ORIGIN ID: DELPP 25779900
RAJIV PANNU(T-454)
33 FRIENDS CLONY
PANIPAT, HR 132103
INDIA, IN
SHIP DATE: 10MAR17
ActWgt: 4.50 Kg