[Resolved] Fedex — My International Priority Shipping has been delayed and stuck at same message.

Omair Irfam

from Aligarh, Uttar Pradesh

Address:

2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar Bangalore, District - Karnataka, India - 560009

My Shipment for individual use that was sheduled for delivery on 2nd February 2021 with AWB number [redacted] has been delayed and still stucked on Custom Clearance.

I don't know exactly whether it's really stuck or the company just trying to get it late as there is no other delivery in my city.
I submitted KYC documents on 2nd February.
There's no problem with my KYC documents as i guess but everytime I call customer care, they say that it stuck at Custom Clearance and will clear tomorrow but it's going to be 3 days and still the same message.

My sheduled delivery is pending and showing "Goods are subject to regulatory reviews.
Recommend action: No action required.
Clearance delay - Import.
It's been more than 48 Hours since the package has landed my country.
Is there no approximate date when it get delivered?

This Shipment was given with International Priority and it should be delivered ASAP but still not satsifying response.
Please get it to me delivered, I need it ASAP.

+1 photos

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Feb 7, 2021

Complaint marked as Resolved

Automatically completed by the shipping agency

FedEx customer support has been notified about the posted complaint.

Feb 09, 2021

Updated by Omair Irfam Now pending from two days after clearance.

Feb 09, 2021

Updated by Omair Irfam As of 9 Feb 2021

Feb 09, 2021

Updated by Omair Irfam Finally received it today!!

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Comments

Kusumakushi

from Gurgaon, Haryana

Hi Fedex Team,

I Have done KYC and received the feedback stetting that KYC is incomplete due to not submitted the individual letter with declaration on companies letter head by authorized signatory with duly stamp and signature.

Note:
We should not provide the companies confidential details to any other outside parties.
RBA smart cards are dispatched from UK still I did not received the delivery package.

could you please help me to take delivery package as soon as possible.

Thank you ..!

Regards,
Kusuma