[Resolved] Fedex — my international shipment

DineshDC

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 40093
Website:	www.elementsnxt.com

Tracking number displays message-goods are subject to regulatory review
I called fedex and they say there are 3 clearance centres in india located respectively in delhi, mumbai and banglore. My shipment is to arrive in mumbai and this is the second time the tracking shows the shipment arrives in delhi and they change the delivery status. Something is not proper in managing shipment. If this the way it always happens then who will pay for the losses incurred due to delay. I ordered some products to be launched for exhibition in mumbai and if it does not reaches in time will fedex pay me for my mental harassment and financial loss i will have due to unknown delay. I am posting my complaint number given by your support team [protected]. I know i am an # to complaint here but what about you fedex when will your mumbai shipments will stop going to delhi. Please check there is internally something not good for your reputation

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Sep 3, 2018

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

FedEx Customer Care's response Dear Customer,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express