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Fedex — My package is stuck at Bangalore customs, no update from past 30 days from FedEx

Address:2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009

Hi,
I shipped a package(Protien Powder) on 14th December 2021 from Dallas, TX to Hyderabad, TS. Package(Tracking Id:[protected] reached to bangalore within 4 days asked for KYC document from fedEx. KYC document was uploaded and approved on 24th since then onwards I haven't heard from FedEx. reached out to customer service 3 times, but no exact answer received or no update received.
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Hi Fedex, would like to know update on this.
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