Fedex — My package is stuck on customs

Address:	Bajram curri Pallatet 1maj Apartamenti16, Bvl bajram curri pallatet 1 maj
Website:	My package is stuck on customs bulgarian

My package is stuck on customs sofia bullgaria truck number is[protected]
Fedex in albania is contacting bulgarian fedex but they dont have email them back and my package is stuck there and we dont knoe there it will come or if will come the package is clear