[Resolved]  Fedex — my package stuck in customs no updates

Address:122015

Hello,

My friend recently sent me a lg phone from usa. Its stucked in customs saying value discrepancy its been 1 month. I have already completed kyc. They asked me for phone price i asked my friend he sent me his phone order email i forwarded it to fedex but they did not accepted it. I do not have any other invoice its just a phone my friend sent to me as a gift.

Please help been 1 month

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Dec 14, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to the team and will get back to you with an update.

Regards,
FedEx Express
Nov 14, 2017
Updated by bhpshrao
no update yet
Nov 16, 2017
Updated by bhpshrao
any update man?
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