Fedex — My Parcel pending for custom clearance from past 1 week

Hi, My parcel with FedEX AWB No[protected] is pending for custom clearance since Jan 29, 2022. The KYC and all the required information regarding the parcel is already submitted. I have called customer care multiple times but they dont give any proper answer.

I have relied on FedEX for their services but they are so poor here in India. Please guide me on the status of my parcel
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