Fedex — No information regarding two deliveries[protected] and[protected]

Address:

Kwik Patch Pvt Ltd , A Super 19 2nd Floor TVK Industrial Estate , Guindy , Chennai 600032

No replies or response from your customer service personnel shalini.[protected]@fedex.com and [protected]@fedex.com. The moment they were confronted with the fact that they goofed up on the pin codes both of them stopped responding to emails. A consignment sent before Christmas last year from USA meant for delivery to Chennai has been sent to Calcutta by your people and now there is no response from your customer service personnel. Am surprised FedEx survives with this sort of behaviour even today. You guys should have shut down long back. Pathetic service, pathetic responses, Customer service numbers are meant to make a customer hold on long enough to be frustrated. Dont expect any responses to this but if possible pleas do tell me the name and email id of your customer service head in India and I would love to send an email to them as to how unreliable you guys are.