[Resolved] Fedex — Non delivery of goods ordered - tracking id[protected]

murali22

Address:

Flat No. 306, II Floor, 'Axis Sinopia Apartment', 89/2, BTS Layout, Arekere, Off Bannerghatta Road, Bengaluru - 560076

I have ordered a good from McCoy Digital which is to be delivered yesterday (12.03.2021). I was asked to keep the amount ready as it is cash on delivery basis. I was waiting for delivery but none came.
In the night I get a message from McCoy informing that I have refused delivery. No body called me about this delivery.

Is this the best way for FEDEX to avoid its responsibility and put the blame on customer?

If FEDEX cannot undertake the responsibility, it should state so that we will be careful in our dealing with FEDEX?

My contact No. is [protected]

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Aug 12, 2021

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2021

FedEx Customer Care's response Dear Customer,

The shipment is delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

Regards,
FedEx Express