[Resolved] Fedex — not delivered my shipment

shabbiralam9

from Mumbai, Maharashtra

Address:

Abdullah Tower Flat no.202 2nd floor lodha Road Naya Nagar Mira Road east, Mumbai City, Maharashtra, 401107

Hi,
I had booked online toys and shoes for my family through myus.com they selected fedex for shipment service to india.
They dispatched it i received a call from fedex for kyc which was completed and accepted after that when the delivery date was a new messages poped up now they require invoice of shipment so i contacted myus.com for the invoice they emailed me as well as fedex after that again same message now they want commercial invoice with signature again i put up a request they send invoice me as well as to fedex i called fedex inquiring regarding the shipment they are replying mr. Murali yadav is handling my case he will call you with in 3 hours now 3 days has passed no one called no further action has taken after checking online on complaint website i saw similar stories of fedex.
Kindly please help shipment number[protected]

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Nov 11, 2019

Complaint marked as Resolved

Thank you very much I have received my shipment today through fedex

FedEx customer support has been notified about the posted complaint.

Nov 02, 2019

Updated by shabbiralam9 Hi,
After the complaint on forum mr.murali Yadav had sent an email and had send a long request of documents which has to be fulfilled by the shipper one thing is very clear this people are running a online scam which I got trapped I had requested myus.com for sending the documents earliest both the parties are involved in this myus.com and fedex as replied by myus.com that they had send the required documents to fedex now I am waiting for the reply and my shipment

Nov 07, 2019

Updated by shabbiralam9 Hi,
Just received an update from fedex that now they require technical specification of all the product which myus.com had dispatched, items are toys and a jogger shoes for ladies and a sandal.technical specification for toys and shoes they are just harassing nothing else I can see it clearly.
Kindly please help

Nov 08, 2019

Updated by shabbiralam9 Hi,
As per their requirements I had emailed them the description of the products and usage of that.