[Resolved]  Fedex — order delivered at wrong address to some unknown person

Address: 248197

Docket no.: [protected] (Lenskart order)
My courier got delivered at wrong company address and to unknown person. The delivery person didn't even call me, he just handed it over to some random person in other company.
I recd a call from that company that my parcel has been delivered there wrongfully. If in case, they would have used it themselves, who would have been responsible for it.
Really disappointed from fedex.
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Oct 31, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
FedEx Customer Care's response
Dear Customer,

we regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
 
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