Fedex — Package delivery issues

I have repeatedly asked for FedEx to deliver my packages to my apartment door. I live in a third-floor walkup, yet I am disabled and mange to go up and down the stairs. But my packages from FedEx never get delivered to my door. Instead they are left in unsecured areas of the building where anyone has access to them. I have filled out repeatedly the instructions on where to deliver my packages, but my instructions are ignored. Both Amazon and UPS will deliver my packages where I have asked them to, so what is wrong with FedEx that they won't? I can't believe the laziness and thoughtlessness of the FedEx drivers and the fact that they can get away with this. It's only two flights of stairs, but your drivers must be so out of shape that that is too much for them. Why won't they deliver to my door? And how do I get this resolved? I don't want my packages stolen because they are not delivered properly.
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information