[Resolved] Fedex — Package not delivered after KYC clearance | |
Shipped Date: 3rd May 2017 Tracking:[protected] Shipped a package from USA to my friend in Kolkata. Tracking #[protected]. It has been 7 days since package was shipped and 48 hrs since KYC documents provided, the package is simply stagnant sitting at some Delhi local facility. How the package moved from Kolkata (final destination) on 7th May 11 pm to Delhi now is in itself a big mystery. Port of entry and processing for package from USA destined for Kolkata should stay and be processed in Kolkata itself. I have sent multiple emails to FedEx India help desk, zero response and movement in package. Was this information helpful? | |
Jun 12, 2017 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support May 12, 2017 FedEx Customer Care's response Dear Customer, We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express | |
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