[Resolved]  Fedex — Package was returned but the money hasn't been refunded

Address:

Hyderabad

I had sent a package to Spain sometime in August, the package got returned because Fedex missed some documentation.
Airway Bill[protected] Invoices Issue[protected]
They called and assured me that if package get's returned they will refund the amount they charged for the delivery. It has been almost 3-4 months, I have written them so many emails and called customer care but there hasn't been any update on it. They informed that the refund request is being processed under ticket# C[protected] but there is no update on this even after many follow ups.
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