[Resolved] Fedex — packet sent to madrid from chennai rejected and stuck at bangalore customs clearance | |||
Sent a packet wih some books and papers, dry snacks, fenugreek seeds, green tea packets, a snack making machine, clothes like dhothi, shawl and gloves. It was sent by fedex through an agent. It was rejected at madrid customs saying "food, beverages or any commodity destinated towards human consumption are restricted in spain". The parcel was ssent back to chennai and is stuck at bangalore saying "clearance delay". The agent is demanding 21000 to clear a 10kg pack with goods worth 5000 rupees! I have my books and notes collected over years. I want to know how i can get back my packet. My tracking id for packet sent is[protected] and it has been returned from customs wi tracking id[protected]. Please help me get back my packet. Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support May 07, 2019 FedEx Customer Care's response Dear Ramkam, We regret for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express | |||
Add a Comment | |||
44%
Complaints
1459
Pending
0
Resolved
631
View all 1459 FedEx reviews & complaints
+91 22 2571 4444 [Customer Care]
2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
View all FedEx contact information
Post your Comment