Fedex — Product left outside

Address:

2111 Avenue D’Orléans, App 318

Driver rang and left the packages outside: he did not wait for me to ring him in so he could leave packages inside the building. Luckily, a neighbour saw him and brought me the packages.
All FedEx drivers ring and we ask who it is before we let them in. This one did not. Not cool as I live in a neighborhood where packages easily « disappear »…
My tracking was[protected].
Please make sure we keep using FedEx because it is safe and reliable, this driver was not.
Thank you