[Resolved] Fedex — product not delivered to me and saying it is delivered

Krishnasingh3838

from Morjim, Goa

Address:

A6/201 2ND FLOOR,RIZVI BLDG,BEHIND KALINA CHURCH, 400029

Hello,

Yesterday i have rec'd the message that product has been delivered but i have not received it yet. Below is the detail of airway bill and above is the complaint number is [protected] raised on dt
05th November 19

Airway bill below
Order Shipped: Your order[protected] from The Fragrance Heaven is on its way with Fedex SL and AWB[protected]. It will reach by you by 4 Nov 2019. Track here http://shprkt.in/1gpOB.

Hurray! we've just delivered your order from The Fragrance Heaven with ID[protected]. Thank you for shopping with The Fragrance Heaven

Please note that if the product is opened or used i will not accept it. If the product is repack again to fool me i will easy come know for the same.

So let me know the reason why i haven't rec'd the product and to whom it is delivered if you are saying it is delivered.

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Nov 7, 2019

Complaint marked as Resolved

I have not rec'd the product how it is resloved?

FedEx customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

FedEx Customer Care's response Hi Krishnasingh,

We regret for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Nov 08, 2019

Updated by Krishnasingh3838 Thank you it is now resloved after four days