[Resolved] Fedex — product not delivered/no estimates provided | |
Tracking id:[protected] This shipment was supposed to be delivered by 02/28/2019 (As per the estimate provided by fedex website). As of 03/01/2019, i have received no information regarding where my shipment is. The website just says 'tendered to authorized agent for final delivery'. When contacted the customer care (Complaint id: [protected]), they are not able to provide me an estimate as to when i should expect the delivery to take place. I can understand there can be logistical reasons for the delivery to get delayed. But giving an estimate is a bare minimum expectation. The only response i got was "we will escalate this issue, and if you don't get it by today eod, you can contact us again". This is again something unprofessional. I am expected to endlessly wait and keep following up the next day until i get my order. Was this information helpful? | |
Mar 3, 2019 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. | |
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I have provided the requested docs for kyc but the shipment is still not released from clearance and showing Clearance delay with message "A specialized form/statement is required for clearance from recipient." It been in this status for last 10days. Below is my tracking number.
Tracking number: <[protected]>