Fedex — product sent by lap gadgets

Address:

Surat, Gujarat.

Lap gadgets had send my product through fedex id[protected] and it's in bangalore since 01/06/2020 but they have not attempted to deliver the same and have sent the sms to my mobile with false information: "order undelivered: we have received your request to postpone the delivery of my products (Details have been mentioned).in fact they have never contacted me and i never requested for a postponement. Today i. E.06/06/2020, i have contacted fedex office on phone no. [protected] and the person who attended the call was very arrogant and ordering me to collect the product from their warehouse that is in electronic city and he says we give service like this only and telling me that i should have informed the lap gadgets not to send through fedex. However, immediately i have emailed to lap gadgets to take necessary action either to deliver the same immediately or refund the money.