[Resolved]  Fedex — regarding delivery boy

Address:560075

Hi,

I have a delivery from Fedex schdeduled to be arriving today. Just now, I got a call from the delivery boy from a number:[protected], apparently this same delivery boy had made an erroneous delivery to my house around 1.5 months ago.
He suddenly realized this mistake. On the call, he said he wants me to pay the pay the liability of 300 odd rupees. I told him very clearly the mistake is not ours. I had kept the consignment ready as it was for a month, waiting for it to be picked up but it never was, hence I disposed it.
He threatened me now saying that my shipment will never be delivered by him again as I have been blacklisted.
Is this the way a courier person is supposed to behave. This is not correct or expected of a company like Fedex. Do you expect the customer to reimburse for the mistakes committed by the delivery personnel.
Please let me know if I need to approach the Police, since I fear for my safety.
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Aug 12, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
FedEx Customer Care's response
Hi Vineeta,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
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