Fedex — regd: my shipment from us to india

This is in regards to my international shipment to india from usa. This item was shipped online through a company in united states in priority shipping (Which says 3 business days to major cities in india). My shipment was to be sent to chandigarh which is a major city. Firstly there were delays in customs clearance due to kyc as the shipper didn't gave the right contact no. I worked with fedex representatives to get kyc done and it reached chandigarh on 16dec. From then i was told that the address was not correct (Which is not true as address was correct but anyhow i made it more precise to leave any excuse for the delivery person). From then till now as i am writing this on 21dec, package has not been delivered. Everyday i have been calling fedex customer care once or twice and i am always told it will be delivered today but forget about delivery even the attempt to deliver has not been made. I have given contact of the recipient to make it easy but still no attempt was made. This is very frustrating and the worst experience i ever had with any shipment.
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information