[Resolved]  Fedex — serious complaint for awb no.[protected]

Address: 560054

This complaint is regarding awb no.[protected] which is not getting delivered instead of my repeated requests with the customer care and local vendor. I'm really frustrated with the behavior of one of the top courier companies across the world.
The shipment goes out for delivery since last 3 days, handed over to some authorized agent for delivery and goes back to local fedex facility everyday.
The scheduled delivery date which was of 10.09.2018 has already passed 4 days back.
This never used to happen when delivered directly by fedex instead of any third party agent.
Has been in touch with the customer support since last 3 days and instead of their repeated assurances, the shipment is not getting delivered.
Got to talk to the local vendor through customer support and his excuse is that address is not correct, when i have got more than 10 shipments delivered to the same address every time from fedex.
Fedex customer support says i'm lucky that i got vendor's contact no. Even if he doesn't picks up my call when tried more than 20 times since morning today.
Oh, i'm
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Sep 18, 2018
Complaint marked as Resolved 
No steps taken and no apology from Fedex. They simply informed that my package has been delivered. Highly unprofessional and they do not care at all.
FedEx customer support has been notified about the posted complaint.
Sep 14, 2018
Updated by PS_031
To end all this, I had to leave my office in between today and collect my parcel somewhere in the way these ### delivery guys called me up. The address was not locatable to these ###S.
Hats-off to such worst service Fedex.
Shame on you and your service.
 
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