Fedex — shipment delay - from fedex

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Hi,
Im so frustrated writing this post that my shipment "[protected]" hasn't been cleared by the customs even though i have provided kyc documents to the third party site that is managing fedex kyc. My name is maslin j where j is my initial from fathers name john edwin. They asked me to provide a short name letter to the customs officer since my name is mentioned as maslin john edwin in my id. I did submit the authorization letter, id, short name letter.

I am a music producer and the shipment is a prize for an international competition. It is of so much emotional value to me. After reading the horror stories of failed shipments with fedex. Im so worried to write this down with so much pain and frustration. Please dont give your general auto typed answers, help me out.

I have attached the in-novice from the shipper, and my ids as well. I am even willing to pay additional cost that is required to process my shipment.

Help me out. My mobile number is [protected].