Fedex — shipment delay - tracking id:[protected]/[protected]

Hi,

I have sumbitted kyc documents and fedex auth form on 17th june. But still status is not updated, when i contacted fedex through customer carevia phone:[protected].
Below are the responses from fedex.
On21st:we have received kyc docs and status will be updated in next 24-48hrs
On24:we have received kyc docs and status will be updated in next 24-48hrs
On25:we have received kyc docs and status will be updated in next 24-48hrs
On26:we have received kyc docs and status will be updated in next 24hrs
On27:today fedex team is saying there is no eta, really dont understand what is going on with my package.

I need my package to be delivered as soon as possible.

Thanks
Rajkumar.