Fedex — Shipment deliberately delayed for 15 days

Address:

4955, New Sunny Enclave, Sector 125

The FedEx service is India is so bad that they don't even care to respond or provide you for the mistakes they are deliberately making. I have been waiting for a shipment from past 20 days, I call the customer service everyday and they keep on disconnecting my calls. Fedex Tracking number:[protected] and the package has been delayed for 17 days straight. There is no way to contact the courier partner in Chandigarh and I feel like I am going to loose out my package to these goons. I spent huge money on shipment from the US and now left tortured on their mercy. I want to escalate this legally against Fedex.