[Resolved]  Fedex — shipment missing in fedex india to us

Address:

Forus Health Pvt ltd. 86/2 DVG smaraka bhavana, Bull temple road, 5th main N. R colony Bangalore- 560019, 560019

We have booked one shipment from fedex on 12th september 2019, tracking number is[protected], as per tracking number shipment reached us but after month now got mail still shipment not uplifted still in bangalore only, i have called many times fedex customer care they have also said shipment reached us they don't have any proper information. And we are not getting updates,

This is high valuable shipment. Because of fedex team indifference or neglect we are losing business with our customer who will going to bare the this cost of delay and our loses.

Going forward how we need to believe for fedex services with our business.