[Resolved]  Fedex — shipment not received

The shipment with awb[protected] has been held at bangalore customs for the past one week and there is no update or call or mail from fedex regarding that. I have already sent the required documents to fedex [protected]@mail. Fedex.com on 21st july and today to [protected]@cogenteservices.in. Can you help us in tracking the same. Coz as my earlier shipment is lost, i'm really worried about this shipment too.
Thanks in advance
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Aug 31, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
FedEx Customer Care's response
Dear Customer,
We understand your concern and have forwarded the same to our team and they will get back to you with an update.
Regards,
FedEx Express.
Verified Support
Jul 31, 2017
FedEx Customer Care's response
Dear Customer,
The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.
Regards,
FedEx Express.
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