[Resolved]  Fedex — shipment status unknown since 50 days

Address:560102

My shipment with airway number[protected], is stuck at clearance for more than 40days. A month back i was told it will be released and i will have my shipment soon. The customer team at fedex has no info about my package. Everytime i call they transfer the case to a executive in mumbai who obviously has no idea about my shipment. I have not got any communication from fedex team asking for any documents till date. This is very pathetic service from fedex and i strongly recommend everyone to stay away from them.
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Oct 29, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
FedEx Customer Care's response
Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
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