[Resolved] Fedex — Shipment undelivered | |||
My tracking id is[protected]. My shipment has been returned to seller with a reason that customer is not reachable. No one has visited our apartment or tried to call us. I have given two numbers for contact and with out taking my consent the shipment has been returned to seller. Very irresponsible behavior from the agency. Totally disappointed. When i called to customer care their response is that the third party delivery agency has returned it we cant do anything. How insane is the reply. I never expected such replies from wellknown agency like Fedex. Was this information helpful? | |||
Oct 9, 2016 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 FedEx Customer Care's response Dear Customer, We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Verified Support Sep 08, 2016 FedEx Customer Care's response Dear Customer, We tried contacting you before delivery of shipment but were unsuccessful and hence, there delivery was delayed. Regards, FedEx Express | |||
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