[Resolved]  Fedex — Shipping/receiving experience + customer service

I had a package stuck a fedex facility for 3+ days. I’ve contacted customer service multiple times and no one can provide me with answers or explanation . I’m just suppose to sit around and keep waiting. I asked to speak to a manager/supervisor in hopes of getting this issue resolved and the customer service reps refuse to transfer me to anyone, & keep telling me to contact the sender. FEDEX HAS MY PACKAGE STUCK IN THEIR WAREHOUSE. What is Joanns fabrics going to do ??
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2022
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information